Subscription Policy
At Five Frogs Farm, we recognize the growing demand for convenient access to gluten-free baked goods. To meet this need, we offer a subscription service that allows customers to receive their favorite products on a regular basis. This policy outlines the terms and conditions associated with our subscription service.
Subscription Options: Customers can choose from various subscription plans, including weekly, bi-weekly, or monthly deliveries. Each plan is designed to accommodate different consumption rates and preferences, ensuring that customers receive fresh products tailored to their needs.
Product Selection: Subscribers can select from our full range of gluten-free baked goods, including artisanal breads, bagels, and cinnamon buns. The selection can be customized based on personal preferences, dietary restrictions, or seasonal offerings.
Pricing: Subscription pricing may vary based on the frequency of delivery and the specific products chosen. Customers will be informed of the total cost at the time of subscription, including any applicable taxes and shipping fees. Discounts may be available for longer subscription commitments.
Payment: Payments for subscription orders will be processed automatically at the beginning of each billing cycle. Customers will receive a notification prior to each charge, providing transparency and the opportunity to modify or cancel their subscription if desired.
Modification and Cancellation: Subscribers have the flexibility to modify their subscription details, including delivery frequency, product selection, and shipping address. Cancellations can be made at any time prior to the next billing cycle. To cancel or modify a subscription, customers should contact our support team at info@fivefrogsfarm.com.
Delivery: Subscription orders will be shipped according to the selected frequency. We utilize reliable shipping methods to ensure that products arrive fresh and in excellent condition. Customers will receive tracking information for each shipment.
Quality Assurance: We are committed to maintaining the highest quality standards for our gluten-free baked goods. Each product is crafted with care using high-quality, non-GMO ingredients. If any issues arise with a subscription order, customers should contact us immediately for resolution.
Contact Information: For any questions or concerns regarding our subscription policy, customers can reach out via email at info@fivefrogsfarm.com or by phone at 603-812-8750. Our team is dedicated to providing assistance and ensuring a positive experience with our subscription service.