Terms of service

Terms and Conditions

Effective Date: 05/01/2025

Welcome to Five Frogs Farm. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our website or placing an order.

By accessing or using our services, you agree to be bound by these Terms.

1. General Information

Five Frogs Farm provides gluten-free baked goods for sale via our website and/or direct contact. All products are made in a [gluten-free / celiac-safe / allergen-aware] kitchen. We strive to ensure the accuracy of all product descriptions, pricing, and availability but reserve the right to make changes without notice.

2. Ordering

Orders may be placed through:

  • Our website

  • Direct email or phone (if offered)

Full payment is required before any order is processed or baked. Once an order is confirmed, you will receive a confirmation email or message with estimated delivery or pickup details.

3. Product Information

We make every effort to ensure our products are gluten-free and safe for those with celiac disease or gluten intolerance. However, if you have any severe food allergies, please contact us before ordering.

We do not guarantee that our products are free from all allergens unless specifically stated (e.g., dairy-free, nut-free).

4. Shipping & Delivery

We offer:

  • Local delivery to select areas

  • Pickup from 43 Wild Pasture Road, Kensington NH.

Delivery dates and times are approximate. We are not responsible for delays due to weather, carrier issues, or incorrect customer information.

5. Refunds & Cancellations

Because our baked goods are perishable and made to order, all sales are final. However, we may offer replacements or credits for the following:

  • Damaged goods upon delivery

  • Incorrect orders

To request a refund or replacement, contact us within 24 hours of delivery with photos and a description of the issue.

Cancellations must be made within [X] hours of placing an order. After that time, cancellations may not be accepted.

6. Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of [Your Business Name] and may not be used or reproduced without written permission.

7. Limitation of Liability

We are not liable for any direct or indirect damages arising from the use of our products or services. You agree to use our products at your own risk, especially if you have allergies or dietary restrictions.

8. Privacy

Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

9. Governing Law

These Terms are governed in accordance with the laws of [Your State/Country].

10. Contact Us

If you have any questions about these Terms, please contact us at:

Five Frogs Farm
Email: info@fivefrogsfarm.com
Phone: (978) 255-3964
Location: Kensington, NH